customer service
We want you to love your Dandelion Quilts purchase. If you are not satisfied we will gladly accept any returns on new merchandise 30 days from the date you receive your order as long as you follow our return guidelines. You will receive a full refund minus our cost of shipping. Costs for the return shipment are the responsibility of the customer. All returns must still be in brand new condition and have all the original packaging and original contents included with tags intact.
Please inspect your package when you receive it from the shipper. If you notice any damage from shipping, please contact us at: glynis@dandelionquilts.com. To report the damage and do not use the product. You must contact us within 5 business days. You may also call the shipper directly. UPS can be reached at 1-800-742-5877. Fed Ex can be reached at 1-800-463-3339. Please also review UPSí Terms and conditions and FedEx Terms & conditions.